Heroes Dental & Orthodontics ACA/ADA
 

Heroes Dental & Orthodontics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Heroes Dental & Orthodontics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Heroes Dental & Orthodontics:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you believe that Heroes Dental & Orthodontics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Ram Ramirez

  • Director of Compliance
  • Mailing Address: 423 W. FM 495, San Juan TX 78589
  • Telephone Number: 956-223-4428  Fax Number: 956-223-4548
  • Email: compliance@littleheroesdentistry.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services

  • 200 Independence Avenue, SW
  • Room 509F, HHH Building
  • Washington, D.C. 20201
  • 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.